 Sales Questions
1. How to buy your products without a credit card? What are the payments
terms?
2. How is your product delivered?
3. Is there a way to re-download the purchased copy of Active@
Password Changer and install it again.
4. How can i
get the latest update for the software?
5. What should I do if I receive the following error
while purchasing the software: General System Problem. Contact Support
Dept. Unable to access an order. Your session might be expired.
(IP:000.00.00.00).
 Technical Questions
1. I have forgotten my Windows password. How do I get in?
2.
"How to install" and "How to start application" instructions for a
Active@ Password Changer Professional version.
3.
How do I make this program run from a floppy? The program is too big
to put on a floppy?
4.
I am using Windows XP. I have reset local Administrator's password,
but after re-boot on Welcome Screen I do not see the Administrator
user and see only the list of regular users. How can I log in as an
Administrator user?
5.
I'm unable to find the Administrator user in the list of the users
after selecting the correct SAM database in Active@ Password
Changer. Where can i find it?
6.
Will the User Profile be saved, after user's password has been
reset?
7.
Will the file restrictions be saved, after original password has
been removed?
8.
Do you have a Windows 98 version of Password Changer? Can Password
Changer reset password(s) in Windows 9x operating systems?
9.
When I start the computer, I receive the following message: "Windows
could not start because the following file is missing or
corrupt:\WINNT\SYSTEM32\CONFIG\SYSTEMced". What's wrong? I have
Windows 2000 operating system, but do not remember the
Administrator's password.
10.
Can Password Changer help me in meeting the password complexity
requirements (such as digits, small and capital letters, and length
of password) set by the PC's Local Security policy?
11.
I have erased the password using Active@ Password Changer on a
system where the administrator is no longer with the company. The
system is a NON ENGLISH (localized) version of Windows 2000. The
Password Changer gave a message saying that the password was
changed, but system is still asking me to type in the password ("Wrong
username or password"). What should I do in this situation?
12.
Windows XP (Home Edition or Professional) is asking for a password,
but there is no password assigned to the user account. What's the
problem?
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