Frequently Asked Questions

password recovery Technical Questions

password recovery How can I reset a Window 8 Live ID Login password?

password recovery This procedure may be used to reset a Windows 8 type login account if you know some information about the user (running Password Changer is not required). We recommend using Active@ Password Changer Pro to reset the Windows 8 local Administrator's account to have proper access to the system.

  1. Boot with Active@ Boot Disk.
  2. Mark the checkbox to Initialize network interface:

    Password recovery windows 8: Active@ Boot Disk
  3. Run the included Internet browser ("Start" > "Internet" > "QtWeb Internet Browser") and type https://account.live.com/resetpassword.aspx in the browser's address bar and press Enter. Enter your Windows live account e-mail address and type in the verification characters you see in the corresponding field just above the "Next" button, then press the "Next" button to continue.

    password changer windows 8
  4. Select the method for resetting the password which is most suitable to your situation. If you can't remember your account's secret question and details, click on "I can't use any of these options".

    Password changer windows 8: Enter your Windows live account e-mail address
  5. Enter your account's e-mail and contact e-mail address which Microsoft will use to send you information about your account, then press "Next" again.
    Password changer windows 8: Select the method for resetting the password

    Password changer windows 8: Enter your account's e-mail and contact e-mail address...
  6. Fill out the requested fields and press the "Submit" button.
    Password changer windows 8: Fill out the requested fields and press the Submit button
  7. Remove Active@ Boot Disk and turn off your computer.
    Password changer windows 8: Enter your account's e-mail and contact e-mail address...
  8. Access to your second e-mail (contact e-mail) account from any other computer via an email client or online e-mail program. For example: Mail program on a Mac, and following the instructions by clicking on the provided link to reset your password:
    Password changer windows 8: Access to your second e-mail (contact e-mail) account from any other computer via an email client or online e-mail program

    Password changer windows 8: Access to your second e-mail (contact e-mail) account from any other computer via an email client or online e-mail program Enter your account's new password and press "Next".
  9. Turn on your computer and log in with your Windows Live account and new password.
    P.S. Your computer has to be connected to Internet to make these changes.